Terms of Service

1. Acceptance of Terms

By accessing or using CareerScaleUp ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

CareerScaleUp is an AI-powered career platform that provides:

• Resume building and optimization tools
• Cover letter generation and customization
• Job search and matching services
• Career coaching and guidance
• Professional development resources
• Networking and recruitment opportunities

3. User Accounts

Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

Eligibility

You must be at least 16 years old to use CareerScaleUp. By using the Service, you represent that you meet this age requirement.

4. Acceptable Use

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Upload false, misleading, or fraudulent information
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use automated tools to access or interact with the Service
• Share or sell your account credentials
• Violate any applicable laws or regulations
• Harass, abuse, or harm other users

5. Content and Intellectual Property

Your Content

You retain ownership of content you upload (resumes, profiles, etc.). By uploading content, you grant CareerScaleUp a license to use, store, and process your content to provide the Service.

Our Content

CareerScaleUp and its content are protected by copyright, trademark, and other laws. You may not copy, modify, or distribute our content without permission.

AI-Generated Content

Content generated by our AI tools is provided as-is. You are responsible for reviewing and verifying any AI-generated content before use.

6. Subscription and Payments

Subscription Plans

CareerScaleUp offers both free and paid subscription plans. Paid features are clearly marked and require active subscription.

Billing

• Subscriptions are billed in advance
• All payments are processed securely through Stripe
• Prices are subject to change with notice
• Refunds are provided according to our refund policy

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

7. Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

View our Privacy Policy →

8. Disclaimers

• We do not guarantee job placement or career success
• AI-generated content may contain errors and should be reviewed
• Job listings and opportunities are provided by third parties
• We are not responsible for the accuracy of external content
• The Service may experience downtime or interruptions

9. Limitation of Liability

To the maximum extent permitted by law, CareerScaleUp shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Service.

Our total liability for any claims shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold CareerScaleUp harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service at our discretion, including for violations of these Terms.

Upon termination, your right to use the Service ceases immediately, but these Terms shall remain in effect.

12. Governing Law

These Terms are governed by the laws of the United States and the state where CareerScaleUp is operated, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or platform notification.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CareerScaleUp regarding use of the Service.